"Just wanted to let you know that I went in to your Coney Island location today to renew my passport, and the woman who waited on me was possibly the most pleasant employee I've ever encountered in my ten years in New York City. She was extremely nice and dealt with a high volume of customers diplomatically and politely at all times. I dreaded going to get my new passport because most of the time these types of chores are not fun, but she was just fantastic. Thanks again"
Testimonials
Christine DeLorenzo
Joe Bove
"Dear Steven, Thank you for helping Vincent, Michael, and Christopher in getting their passports ASAP. "
Les Krevsky
"Dear FastPort Passport, I am writing this letter to you as a satisfied customer who recently utilized the services of your Coney Island office for my daughter’s passport renewal. I want to bring to your attention how pleased I was with the services provided by Gerty Lahens and Jessica. Both of them interacted with my family and me in a courteous, efficient manner. What could have been a catastrophic situation was handled by both of them in a way that minimized the stress and allowed us to renew the passport in a timely manner. Too often letters are written to complain about things and I think it is important that these employs be given the recognition they deserve. Sincerely"
Bernard Freund
"To Whom It May Concern, I would like to send this letter of gratitude to a wonderful employee of yours, LIZ. I came into your office in the middle of May, very upset because I had just discovered that I had let my passport expire. I needed to travel abroad in less then 10 days. Liz took great care of me with the utmost professionalism and quality service. She assured me I would get my passport with plenty of time to spare, and she was right. So once again thank you Liz and thank you FastPort Passport for your wonderful service."
Mike Calabro
Great customer service. Totally accommodating to all of my needs. Made it a simple transaction. I thought it would be hard but they walked me right through it.
Sabia Hanif
So my name is Sabia Hanif, and it was just my luck, that i was walking around with an expired passport thinking it was my valid one, which i lost. I tried doing a speedy passport application through this agency in washington that was totally gonna rip me off for everything. So anyways, i went to the post office to get my stuff sealed and sent out, but FORTUNATELY the post office turned me down and told me i had to go to an expediter. I went home crying and googled PASSPORT ACCEPTANCE AGENCIES and came across Fastport Passports. I called them up and told them to set up an appointment for me the next hour because i was gonna go straight there. I got there with everything and told them im getting MARRIED on july 5th which is less than a week away. With just about 16 minutes to get to the post office in the city and get things sealed, the agent, Micheal there took a cab with me, to the post office, and waited for me to get everything sealed and stamped. No one will do what he did for me anywhere. THESE GUYS ARE AWESOME, if it weren't for them i wouldnt have been able to get married.
Danielle
I just wanted to let you know that Joann was very helpful with getting my documents in order for my expedited passport. She was also very friendly and welcoming as well as informative and efficient. Thank you very much.
Olga Bekker
I just wanted to let you know that I was very happy with the service I received at the Boro Park location. Joanna was very pleasant and courteous. Overall experience was nice and I am definitely coming back there to do my son's passport.
Teresa W
I cannot seem to find the words to express just how grateful I am for Mike and his team's help at Fastport Passport in expediting my passport and visa. I had spoken to several other passport expediting companies and they all said that there was no way I would be able to travel without rescheduling my flight. However, after talking to Mike, he did everything within his power to make it so that I got my documents sorted out in time.
From the minute I contacted him to the minute my passport was safely delivered to me (personally AND on a weekend), I had been more than satisfied with their excellent level of customer service.
M. Oster
I was in a jam, forgot that my passport expired, and my wife and young kids went to Mexico without me. A Fastport representative met me over the weekend, had my passoport application in at 7am on Monday and a new passport delivered before 5pm. My Congressman was not able to get it done faster. This company has the best service and responsiveness imaginable!
D. Brett
The owner personally called me up. He explained everything. I had 4 days to get my passport, and he did it, and was reasonable with the price.
He explained each step, and its really good he did, because we almost had many problems.
I highly recommend them.
I usually never write a review, but he was so good, I had to!
C. Smith
I found out 3 days before my trip to Jamaica for a week that my passport was expired. However with the help of Fastport Passport I was able to get my passport processed and sent to me in 3 days. The cost was alittle high but it would have been a lot more costly to cancel the trip. My husband and I had a great time and we would like to thank Steven and Lindsey for their patience and fast action. Thanks again
Thank You so much Fastport i went to the acceptance agency and they did not understand what to do with the hand carry envelope so they called you and even walked the post office through the process, it was so cool you promised me i would get my passport and you guys really came through. I will be recommending your company Fastport Passport to all my co workers for expedited passport services.
Regards John Sullivan
