"Just wanted to let you know that I went in to your Coney Island location today to renew my passport, and the woman who waited on me was possibly the most pleasant employee I've ever encountered in my ten years in New York City. She was extremely nice and dealt with a high volume of customers diplomatically and politely at all times. I dreaded going to get my new passport because most of the time these types of chores are not fun, but she was just fantastic. Thanks again"
Testimonials & Reviews- Fastport Passport Rush Processing
"Dear Steven, Thank you for helping Vincent, Michael, and Christopher in getting their passports ASAP. "
"Dear FastPort Passport, I am writing this letter to you as a satisfied customer who recently utilized the services of your Coney Island office for my daughter’s passport renewal. I want to bring to your attention how pleased I was with the services provided by Gerty Lahens and Jessica. Both of them interacted with my family and me in a courteous, efficient manner. What could have been a catastrophic situation was handled by both of them in a way that minimized the stress and allowed us to renew the passport in a timely manner. Too often letters are written to complain about things and I think it is important that these employs be given the recognition they deserve. Sincerely"
"To Whom It May Concern, I would like to send this letter of gratitude to a wonderful employee of yours, LIZ. I came into your office in the middle of May, very upset because I had just discovered that I had let my passport expire. I needed to travel abroad in less then 10 days. Liz took great care of me with the utmost professionalism and quality service. She assured me I would get my passport with plenty of time to spare, and she was right. So once again thank you Liz and thank you FastPort Passport for your wonderful service."
I cannot seem to find the words to express just how grateful I am for Mike and his team's help at Fastport Passport in expediting my passport and visa. I had spoken to several other passport expediting companies and they all said that there was no way I would be able to travel without rescheduling my flight. However, after talking to Mike, he did everything within his power to make it so that I got my documents sorted out in time.
From the minute I contacted him to the minute my passport was safely delivered to me (personally AND on a weekend), I had been more than satisfied with their excellent level of customer service.
Thank You so much Fastport i went to the acceptance agency and they did not understand what to do with the hand carry envelope so they called you and even walked the post office through the process, it was so cool you promised me i would get my passport and you guys really came through. I will be recommending your company Fastport Passport to all my co workers for expedited passport services.
Regards John Sullivan
Thank you, thank you!!! It is pleasant to see everything go as planned and as represented. Rather amazing, considering I’m 3,000 miles away on the west coast and with your help I get my passport expedited and renewed in less than a week so I can make my business trip. And with your help all this being done even with a “three day holiday” during that same week. Wow, thank you again very much for your help.
John M. Orange, California